Career

We are a UK company with client support operations in South Africa adding additional people to our team. You want to earn a decent wage in a Financial Planning company. We need people with high attention to detail, a willingness to learn, and who are tech savvy (e.g. you are comfortable working on computer systems). This is a fantastic opportunity to join our UK based firm.

About the role

Crucial to every step of the client journey, you will support our business with strong administration of our processes that result in great client outcomes. You will become an expert on our products and providers and learn our systems. It is a great career step to have a UK financial services firm like ours on your CV. Your role is not just support, it’s about building trust and delivering exceptional service at every touchpoint.

Attributes

• An interest in financial products: pensions, investments and insurance.
• Fast learner who will suggest better ways of doing things.
• Tech savvy, carrying out work on cloud based systems is something you enjoy.
• Good communication skills. Comfortable with numbers, and highly organised.
• Want to do a good job and be appreciated for it.
• Want to be part of a team that works on a shared journey – employing nice people matters to us!
• Preference will be given to people who have previously worked in office based roles in accountancy or financial services (either full time or as part of a degree).

Accountabilities

• Ensure all data entry is completed accurately and within specified timelines.
• Support projects to improve the consistency of data held in our systems.
• Liaise with 3^rd party providers and navigate provider platforms.
• Process new business applications.
• Co-ordinate Financial Planner’s diaries and arrange client meetings.
• Prepare documentation for client appointments and meetings e.g. annual review meeting packs.
• Respond to email enquiries and liaise directly with clients.
• Support us in deploying new faster processes to support our UK based teams.

Other notes

We provide 22 days holidays in addition to 8 UK Bank Holidays to ensure you get to work hard and get some well deserved time off. You will be part of our South African support team and this is an exciting time to join our firm.

Our agile working environment means you'll have the opportunity to engage in a variety of tasks and projects, ensuring a diverse and enriching work experience as you develop professionally.

The above is a guide and not exhaustive. We work in an agile way and you might be involved in lots of different tasks or projects whilst working for us.